سياسة الاستبدال والاسترجاع

Replacement and return must be within three days from the date the customer receives the order. The product must be unused and in its original condition. The tag or stickers on the purchased item must not be removed. The product must be in the original box with all its contents and accessories. Provide the receipt or proof of purchase. Steps for replacement and return: Provide us with the invoice or order number. Clarify the reason for the replacement and return. The product to be replaced and provide us with the size and color. If a replacement request is raised, the customer bears the replacement fees. If there is an error with the product, the store bears the shipping costs. If the product is returned, the customer bears the shipping costs. You can submit a replacement or return request via WhatsApp at the number: 0555998622. The amount will be refunded after the product reaches us and its condition is verified within one week to ten days, then the amount will be transferred to your account.